TERMS OF USE

Last updated: October 1, 2026

Welcome to the website of VICA Freight Forwarding Joint Stock Company ("VICA Logistics", "we", "us"). By accessing and using the Website, you are deemed to have read, understood and agreed to comply with the terms below.

1. Acceptance of Terms

Your use of the Website constitutes your acceptance of these Terms of Use in their entirety. If you do not agree, please discontinue using the Website.

2. Lawful Use of the Website

You agree to use the Website for its intended purposes and not to engage in any of the following: interfering with or sabotaging the system; distributing malware; unlawfully collecting data; impersonating other organizations or individuals; or any act violating the laws of Vietnam.

3. Intellectual Property Rights

All content on the Website — including text, images, logos, designs and graphics — belongs to VICA Logistics or its lawful licensors and is protected under Vietnamese law and international treaties. You may not copy, distribute or reuse Website content for commercial purposes without our prior written consent.

4. Service and Quotation Information

Information about logistics services, shipping routes and pricing policies published on the Website is for reference and introduction only. Official quotations are confirmed via hotline, email or direct written correspondence with VICA Logistics, depending on the characteristics of each shipment and market fluctuations.

5. Limitation of Liability

We strive to ensure that information on the Website is accurate and up to date; however, we do not absolutely warrant the completeness or timeliness of all content. VICA Logistics shall not be liable for damages arising from your reliance on Website information without direct confirmation from us.

6. Links to Third-Party Websites

The Website may contain links to websites of partners, associations or other third parties. We do not control and are not responsible for the content or policies of these websites.

7. Information Security

The collection and processing of your personal information is governed by the Privacy Policy published on the Website.

8. Changes to Terms

We may amend these Terms of Use from time to time to suit business operations and legal regulations. The latest version is always published on this page and takes effect from the time of posting.

9. Governing Law and Dispute Resolution

These terms are governed by the laws of Vietnam. Any disputes arising shall first be resolved through negotiation; if no agreement is reached, disputes shall be brought before the competent authority as prescribed by law.

10. Contact

VICA FREIGHT FORWARDING JOINT STOCK COMPANY — Hotline: +84-24-3266 6008 — Email: hanoi@vica.vn.